Terms and Conditions
Service Scope
TopParty offers event planning, decoration, and party supply services. The specific details of our services are outlined in the contract agreed upon by both parties and may vary based on individual client needs.
User Responsibilities
By placing an order or booking an event, you agree to provide accurate information and cooperate with our team to ensure successful execution of your event. Failure to do so may result in delays or cancellation of the service.
Booking and Payments
All bookings require a deposit to secure the event date, which is non-refundable. Full payment must be made prior to the event, as outlined in your invoice or contract. Late payments may result in service delays or cancellation.
Cancellations and Refunds
Clients may cancel their bookings with at least 14 days' notice prior to the event date. A partial refund may be issued depending on the timing of the cancellation. No refunds will be issued for cancellations made less than 7 days before the event.
Event Changes and Modifications
Any changes to the event details must be communicated at least 7 days before the event. TopParty reserves the right to adjust pricing based on additional requests or modifications made after the initial agreement.
Third-Party Vendors
We may collaborate with third-party vendors such as caterers, entertainers, or rental services to fulfill your event needs. While we carefully select our partners, we are not responsible for any issues caused by third-party services.
Liability and Damages
TopParty is not liable for any damages or losses incurred during your event unless caused by our direct negligence. Clients are responsible for any damages to rental equipment or decorations caused by their guests during the event.
Force Majeure
TopParty will not be held responsible for delays or cancellations caused by events outside of our control, including but not limited to natural disasters, strikes, or other unforeseen circumstances that prevent us from providing our services.
Intellectual Property
All content, designs, and materials provided by TopParty, including images and website content, are protected by intellectual property laws. Unauthorized use or reproduction of our materials is strictly prohibited without prior written consent.
Confidentiality
Both parties agree to keep any confidential information, such as pricing, event details, and personal client information, private and not disclose it to any third parties without explicit consent, except as necessary for the execution of services.
Dispute Resolution
Any disputes arising from this agreement shall first be resolved through negotiation between the parties. If no resolution is reached, the matter may be escalated to mediation or arbitration, as agreed upon by both parties.
Termination of Services
Either party may terminate the agreement with written notice, provided that all outstanding obligations, including payments, are fulfilled. TopParty reserves the right to cancel services if the client violates any terms of this agreement.
Changes to Terms
TopParty reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services will constitute acceptance of the updated terms.
Governing Law
These terms and conditions are governed by the laws of the country where TopParty is based. Any legal actions arising from this agreement will be subject to the jurisdiction of the courts in that region.
Contact Information
We are happy to assist you with any inquiries. If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected]